Florida Clerks of Court Offices
Florida Consumer Complaints Guide
- Scroll to the category of information which applies to your complaint; or
- See "Business Complaints" below for general complaints or to check on a Florida business; or
- Review our Regulated Industries Guide to find which agency regulates a particular business type and contact that agency for guidance.
- See the bottom of this page for additional consumer related information and links.
Complaint Resources:
Agriculture – Agriculture Department Complaints
Agriculture — Dept. of Agriculture Law Enforcement
Specific responsibility areas include:
- Food safety inspection
- Animal disease & pest inspection upon entry and exit
- Plant disease upon entry and exit through inspection
- Investigation of wild land fires throughout the state
- Consumer protection/investigation of: telemarketing, charitable solicitations, business opportunities and motor vehicle repair fraud
Apartments – Information for Renters
Click on "Lawyer Regulation" and then "Regulation of Lawyer Conduct" once at the Florida Bar's website.
Auto Complaints
Auto & Motor Vehicle Dealer Complaints
Auto Lemon Law Consumer Information
Banking & Financing Complaints
Banks, Financial Fraud, Financial Investigations
Specific complaint areas include:
- Consumer complaints/financial investigations related to consumer fraud
- Banks (state chartered banks)
- Boiler Room Operations
- Cemetery Trust Funds & Complaints
- Collection Agencies
- Credit Unions
- Finance Companies
- Funeral Pre-need Sales
- Home Improvement Sales
- International Banks
- Investment Fraud
- Misuse of State Funds or State Property
- Mortgage and Consumer Finance Companies
- Motor Vehicle Sales
- Retail Installment Credit
- Stocks/Securities
Banks & Financing Consumer Information
National Banks — Federal Reserve
Fair Debt Collection Practices Act
Business Complaints (Statewide — Attorney General)
Jacksonville Area — City of Jacksonville Consumer Affairs
Miami-Dade County — Consumer Services Department
Orlando Area/Orange County — Consumer Fraud Unit
St. Petersburg/Clearwater Area — Pinellas County Consumer Protection
Tampa Area/Hillsborough County Government — Consumer Protection Agency
Organization attempts to address marketplace problems in a fair manner through the use of voluntary self-regulation and consumer education.
Applies to the following industries & professionals only:
- Alarm System Contractors
- Alcoholic Beverages and Tobacco
- Architects
- Asbestos Consultants
- Athlete Agents
- Auctioneers
- Barbers
- Building Code Administrators & Inspectors
- Community Association Managers
- Construction Contractors
- Cosmetologists & Beauty Salons
- Crematories
- Direct Disposers
- Electrical Contractors
- Embalmers
- Employee Leasing
- Funeral Directors & Related Facilities
- Engineers
- Geologists
- Landscape Architects
- Pilots (Harbor)
- Surveyors and Mappers
- Talent Agencies
- Veterinarians — Veterinary Medicine
Charitable Organization Complaints
Florida Division of Consumer Services
This agency handles consumer complaints concerning applicable regulated businesses. | Complaint Form
Toll Free: (Florida Only) 1-800-435-7352; or All Others: (850) 922-2966
The following types of business are covered by this agency:
- Business Opportunities (sale or marketing of business opportunities)
- Charitable Organizations (Charities)
- Dance Studios
- Health Clubs & Health Studios
- Lemon Law (Autos)
- Motor Vehicle Repair Shops
- Pawnbrokers
- Sweepstakes/Game Promotions
- Telemarketing
- Telephone Solicitations — No Sales Solicitation Info
- Travel — (Sellers of Travel, Travel Agents, etc.)
Doctors/Medical Professionals — How do I file a complaint?
Education (PUBLIC Schools, Colleges or Universities)
Electric — Electricity Utility Complaints
Email "Spam" Complaints (To Report)
Engineers (Complaints Against)
Ethics Commission (Complaints Against Florida Public Officials)
Florida Highway Patrol Complaints
Fraud Complaints (All Types) — File a Complaint
Florida Attorney General's hotline helps victims of any type of fraud or unfair trade practices get the assistance they need; toll-Free 1-866-966-7226.
Health Facility Concerns (Hotline)
Homeowners' Associations (Complaints)
Business & Professional Regulation
Home Safety
Consumer.gov
Identity Theft Information & Protection — FAQ
Identity Theft
Federal Trade Commission
Florida Attorney General
Insurance Information & Complaints
Landlord Responsibilities/Rights
See Rights and Duties of Landlords or Search "Legal Topics & Issues" under Public/Consumers
Law Enforcement Complaints
Florida Department of Law Enforcement (Complaints)
Lawyers (Complaints Against)
Once at the Florida Bar website, click on "Consumer Services;" also see fee arbitration program, fee mediation program.
Medical Products Safety Info — Med Watch
Medical Professionals (Complaints Against)
Mine Safety — U.S. Dept. of Labor
Mobile Homes
Mobile Home Complaints — (Dealers/Manufacturers)
Price Gouging (Fraud Hotline 1-866-966-7226)
Florida Attorney General
Regulated Industries (All Types)
Locate regulating agencies for information or to file complaints
Renters — Tenant Responsibilities/Rights
See Rights and Duties of Tenants or Search "Legal Topics & Issues" under Public/Consumers
Smoking Ban Information — Clean Indoor Air Complaints
Applies to the following industries & professionals regulated by this agency only:
- Firearms, Guns Licensees & Instructors
- Private Investigators & Investigation Agencies
- Recovery Agent — Recovery Agencies & Instructors
- Security Officers, Agencies & Instructors
Telecommunications (Complaints Against Service Providers)
Telephone "No Sales Solicitation Calls" (Florida)
Complaint Form — Telemarketing
Telephone "Do Not Call" List (U.S.)
Tenants' Responsibilities/Rights
See "Consumer" then "Call-a-Law" section at Florida Bar website.
Utilities — Utility Complaints
Water & Wastewater Industry Complaints
Florida Regulated Industries Guide
Links to regulating agencies & requirements for industries that are regulated.
Additional Resources & Contacts.
Consumer Fraud (All Types) — Federal Trade Commission
Consumer Product Incident — To Report Problems
Related Information & Links
- Active Consumer-Related Investigations — Florida Attorney General
- Attorney General Consumer Protection | Office Info
- Consumer Alerts — Florida Divison of Consumer Services
- Consumer Action Handbook — U.S. Government Consumer Info
- Consumer Information — Consumer.gov (Federal)
- Consumer Complaints — Selected Agencies & Toll Free Numbers
- Consumer Fraud (All Types) — Federal Trade Commission
Includes Internet & Email Scams, Identity Theft Complaints - Consumer Product Incident — To Report Problems
- Consumer Products — Household Product Safety Publications from Consumer Product Safety Commission
- Protecting Yourself from Consumer Fraud — Florida Attorney General — Provides tips on consumer protection in a variety of situations
Recent Consumer News — State of Florida.com